Privacy Policy

Effective Date: 01/02025

At Youby Essence Tropicale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when:

Creating an accountPlacing an orderSubscribing to our newsletterContacting us via email or forms

This information may include:

Your name, Email address, Shipping and billing address, Phone number, Payment details (processed securely by third-party payment providers)

1.2 Non-Personal Information

We may collect non-personal information automatically, such as:

Your IP address, Browser type and version, Device type, Pages viewed on our website, Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, Provide customer support, Send order confirmations and updates, Personalize your shopping experience, Improve our website and services, Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties, such as:

Payment processors (e.g., Stripe, PayPal)Shipping and delivery services, Email marketing platforms

These third parties are obligated to protect your information and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies may:

Remember your preferences, Track website performance, Analyze site traffic

You can manage or disable cookies through your browser settings. However, disabling cookies may impact your user experience.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

Access and update your personal information, Request deletion of your data, Opt out of marketing communications, Withdraw consent for data processing

To exercise your rights, contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take immediate steps to delete it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically.

contact us at [email protected]